What is the recommended way to handle help desk?

AL Alice Chen 2 months ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Replies 3

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PR Priya Nair

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

FI Finn O'Brien

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

YU Yuki Tanaka Accepted

This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.

If you need the other behavior, there is a documented filter you can hook to override it per site.

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क्या हम सच में ज़िंदगी जी रहे हैं या सिर्फ सोशल मीडिया पर दिखा रहे हैं?