What is the recommended way to handle knowledge base?

JA Jamal Reed 3 months ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Replies 7

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LE Lena Fischer

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

YU Yuki Tanaka

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

TH Theo Lindqvist

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

SO Sofia Romano

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

AI Aisha Khan

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

TH Theo Lindqvist

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

DA David Kim Accepted

Yes. The recommended approach is to use Access Rules on the space: set the rule type to Membership, pick the level, and set the space visibility to Private. Members at that level and above see it automatically; everyone else does not.

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क्या हम सच में ज़िंदगी जी रहे हैं या सिर्फ सोशल मीडिया पर दिखा रहे हैं?