Troubleshooting troubleshooting — where to start?

CA Carlos Mendes 3 months ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

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Short answer: yes, and here is the supported path.

  1. Open the relevant settings panel.
  2. Make the change there rather than editing files.
  3. Save, then reload to confirm.

Doing it this way means your change survives updates. Hand-editing files does not.

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I would not have caught otherwise.